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If you need to cancel or reschedule a booked consultation or service, please contact us as soon as possible. Our cancellation policy is as follows:
Refunds for cancelled services will be processed using the same payment method used for the original booking. Processing times may vary depending on your payment provider, typically 5-10 business days.
If you wish to modify your service package after booking, please contact us to discuss available options. Modifications are subject to availability and may incur additional charges or require a price adjustment.
We strive to provide exceptional service to all our clients. If you are not satisfied with your service experience, please contact us within 7 days of your service date. We will work with you to address your concerns and find an appropriate resolution.
In the event of circumstances beyond our control, including but not limited to natural disasters, pandemics, or other emergencies, we reserve the right to reschedule services or provide alternative arrangements. Refunds will be considered on a case-by-case basis.
| Cancellation Timeframe | Refund Amount | Rescheduling |
|---|---|---|
| More than 48 hours | 100% | Free |
| 24-48 hours | 50% | Available (fee applies) |
| Less than 24 hours | 0% | Subject to availability |
| No-show | 0% | Not available |
To cancel or modify a booking, please contact us:
Wrizelonlyshul
118 Lee St, Carlton North VIC 3054, Australia
Phone: +61418101235
Email: info@wrizelonlyshul.world